LUXBOX Lead Inquiry Privacy Policy
Effective date: September 18, 2026
Business: LUXBOX LLC, doing business as LUXBOX
This policy explains how LUXBOX collects and uses information submitted through our Facebook and Instagram lead forms.
Information we collect
When you submit an inquiry, we collect the information you provide, which may include:
- Your name, email address, and telephone number.
- Your storage needs or preferred unit size.
- Your expected move-in timing.
- Other information you choose to include in your inquiry.
Please do not submit payment information, identification documents, or other sensitive personal information through these forms.
How we use your information
We use your information to respond to your inquiry, discuss available storage options and pricing, and help you with the next steps toward renting a unit.
We may also use inquiry records to manage follow-up and evaluate the effectiveness of our advertising.
Submitting an inquiry does not reserve a unit or obligate you to make a purchase.
How we share information
We may share information with service providers who help us manage inquiries, communicate with customers, and support our advertising. These may include our marketing agency, Ledger Marketing, and the systems we use to manage customer inquiries.
We may also disclose information when required by law or when reasonably necessary to protect our rights, prevent fraud, or address security concerns.
Facebook and Instagram also process information under Meta’s Privacy Policy.
Retention and security
We retain inquiry information for as long as reasonably necessary to respond to requests, maintain relevant business records, and meet applicable legal obligations.
We use reasonable safeguards to protect personal information. No electronic storage or transmission method is completely secure.
Your choices
You can ask us to stop following up about your inquiry or request access to, correction of, or deletion of your information by contacting us below.
We will respond as required by applicable law. Some information may need to remain in our records for legal or legitimate business purposes.
Contact us
LUXBOX LLC, doing business as LUXBOX
3000 Centerpointe E Dr
Prescott, AZ 86301
Email: contact@luxboxstorage.com
Policy updates
We may update this policy to reflect changes in our practices or legal requirements. The effective date above identifies the latest version.